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PagerDuty is a software platform that helps companies monitor their digital systems and respond quickly when things go wrong. When a problem occurs in a company's software or networks, PagerDuty collects alerts from all over the system, uses artificial intelligence to figure out what's actually broken, and automatically notifies the right team members to fix it. The platform also automates routine fixes and helps companies respond to customer service issues at scale. Companies in tech, finance, retail, and telecommunications use PagerDuty to keep their digital operations running smoothly.